Golden Slumber Pediatric Sleep Consulting, LLC Refund Policy

If you are dissatisfied with a product or service that you purchased via Golden Slumber, you may qualify for a refund if you meet the following criteria: 

  1. All products and service refund requests must be received within 30 days of the original purchase date and will be evaluated on a case by case basis. Refunds on a product and/or service will only be issued once per product and/or service. All purchases will be refunded back to the original payment source, whether credit card, bank account, or PayPal account.
  2. Refund requests for unused email follow ups must be requested within the first TWO follow up email exchanges AND within 30 days of the original purchase date. 
  3. For all Golden Slumber phone training: no refund if cancelled within 24 hours. You may reschedule for an appointment within 2 weeks if you notify us within 48 hours of your appointment. This helps to ensure that all of our sleepy families get help in a timely manner. 
  4. Unused consulting services will NOT be partially refunded, but consulting services where a sleep plan has not been created are valid for one year after purchase. 
  5. Once a sleep plan has been created and delivered, cancellations are not accepted. However, the service may be postponed and used within 6 months of the purchase date. 
  6. Consulting services are nontransferable. 

To request a refund for any service, please email me at kristine@goldenslumberconsulting.com. If you have any questions about our policies, please contact us. We’d be happy to answer your questions!